Pre Collection Tools

Pre-Placement Treatments

To determine the correct level(s) of service, WILLIAMS, COHEN & GRAY will perform a no-charge receivables analysis. Based on the findings of that analysis, WILLIAMS, COHEN & GRAY will recommend the most appropriate service level to meet the client's recovery needs. Factors evaluated and considered during the receivables analysis include age of the accounts, balances owed, validity of available debtor/debt information, and prior international recovery efforts.

Indicator Investigations

When one of your clients falls out of their normal paying patterns or exhibits other payment warning signs, such as an uncharacteristic drop in new orders placed, we will conduct a database search to provide a quick picture of the company's current financial status. This is a free service, and is done without placing the account with our collection agency. This service  is usually performed on accounts that are less than 90 days past due.

Free Demand Service

Williams, Cohen & Gray will provide a final demand form for you to submit to your customer or if you desire we will send the final demand out on your behalf. There is no charge for payments received with in the Free Demand period. If payment is not received Williams, Cohen & Gray is authorized to proceed with collection activity. It is understood that any receipt of payment, return of merchandise, settlement or account withdrawn after collection activity has commenced are subject to a fee Demand Letters & Faxes. Sometimes your customers are willing to pay, but they just need an added sense of urgency before they do. Our letters and faxes are designed to generate this urgency and cause you to get your money sooner.