NetCollect Online

WILLIAMS, COHEN & GRAY's fastest growing service is NetCollect Online. This product combines, WILLIAMS, COHEN & GRAY 's cost-effective, full-service NetCollect  program with the speed and efficiency of the Internet.

Commercial Collections

Like Williams, Cohen & Gray's paper-based systems, NetCollect Online users have a selection of service levels to meet their specific collection needs. However, with NetCollect  Online, the client has access to the following additional services:

Online Account Transmittal:

• Submit accounts to WILLIAMS, COHEN & GRAY 24 hours a day, seven days a week

• Eliminate the delays and expense associated with the mail - click the "send" button and accounts are automatically sent to WILLIAMS, COHEN & GRAY for pursuit and recovery

Online Account Status Updating:

• Process account status changes quickly and easily

Enter account balance changes resulting from credits, deletions, or payments while online - updates will be confirmed and will appear in all reports within 48 hours after all quality control verification is completed

Make changes and updates online and avoid the time delays and expense associated with mailing or telephoning changes

Online Reporting:

• View the status of a specific account - or your entire WILLIAMS, COHEN & GRAY system - 24 hours a day, seven days a week
• System reports are automatically updated every 48 hours
• Audit your system online and determine where your accounts are in the collection cycle at all times

Online Customer Service and Help:

• Specific questions can be e-mailed directly to WILLIAMS, COHEN & GRAY Customer Service for fast replies

• Find answers to the most frequently asked questions with the Proprietary Collection Help feature

WILLIAMS, COHEN & GRAY offers the NetCollect Online service with all its additional service enhancements and features at the same fees as the paper-based programs.